Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You can find nearly all the answers to your questions in the user–friendly Help Center section included in Cloud Service’s Web Hosting Control Panel. It boasts an ever–enlarging database with commonly asked questions and comprehensive how–to articles compiled by our competent tech support staff.

  • Top quality support service
  • Educational Video Clips

  • If you’d like to see how a task is done or how an issue is sorted out, rather than just reading about it, take a look at our compilation of how–to video tutorials. They address various issues and will help you swiftly find your way around our Web Hosting Control Panel.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24/7 support service and feature a 60–minute ticket response time guarantee. Our well–trained support engineers will be available 24/7/365 and will rectify any issue that you may face within less than sixty minutes after the client support ticket submission. In the majority of cases, a reply will be provided to you within 20 minutes.