• 1 hour ticket response
  • 1 hour ticket response

  • Our team of techs is focused on supplying swift answers to each of your questions. We will review your support ticket the moment it’s been submitted and will respond back to you with a solution to your problem within less than 60 minutes after the helpdesk ticket submission. In fact, our average client support ticket response time is twenty minutes.

  • Top quality support service
  • A First–Rate Technical Support Service

  • Our customer care staff members have enormous experience in the website hosting world and are qualified enough to offer a rapid solution to your problem. If, however, the situation at hand is not within the competency of a client support engineer, the trouble ticket will be forwarded to a developer or sysadmin for additional assistance.

  • Intuitive help center
  • An Easy–to–Navigate Help Section

  • To help you get a quick hint on how to use a specific service, we have incorporated a very intuitive Help section in your Web Hosting Control Panel. You can search through a vast selection of web hosting account management articles and website administration articles, have a glance at the F.A.Q. section or check out our step–by–step video tutorials.