Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Response Warranty

  • Our crew of specialists will try their best to reply to your support enquiries in up to 1 hour. If, however, the difficulty you have encountered demands assistance from the Administrators’ =Department,= we are going to address the ticket to the administrator on duty and will submit a reply to inform you.

  • Top quality support service
  • Professional Tech Help And Support Service

  • We offer you 24 hours a day customer help via a super–fast ticket platform incorporated into your Control Panel. You’ll be able to contact us at any time about any of the applications that come pre–configured on your virtual server, such as the selected Linux distribution, the server administration panel and our in–house made Web Hosting Control Panel.

  • Intuitive help center
  • An Educational Help Zone

  • Each part of the Web Hosting Control Panel that comes at zero cost with your VPS provides you with an incorporated articles base. One can find a collection of in–depth how to articles and a group of step by step video courses that display all the regular web site control tasks. You can find them by pressing the Help or Video buttons in the top right side of each Control Panel section.