Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing outstanding support prompt is our high priority, so that we support each website hosting plan with a 1–hour ticket reply warranty. Once you present a ticket or send us a message, our user support team will do all they could do to provide the most appropriate remedy for your problem and to offer you assistance in a timely fashion.

  • Top quality support service
  • A Top–quality Support Service

  • Our support service is delivered by a crew of capable employees who definitely are able to respond to your questions straight away. You’ll be able to get hold of the tech support staff by launching a customer assistance ticket from your Web Hosting Control Panel or by posting us an email message. On working days, you may as well call us on the phone or take advantage of the live chat solution.

  • Intuitive help center
  • An Intuitive Help Section

  • Cloud Service’s Control Panel supplies a thorough knowledge base that is built into all areas. In each part, you’ll find a Help control key which will load for you a list of step–by–step guides on how to make use of a selected option or execute a selected action. Moreover, we have created information videos that will help you get a better idea of the Control Panel’s interface.