Support | ITRedSea Support – ITRedSea

Support


Context Help

If you get lost inside our Control Panel, the very first step you should take is to press the Help button, which is visible on each page. A pop-up window will appear. It contains exhaustive info about all the actions that you can carry out on the given page. Each pop-up menu shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide collection of how-to videos clarifying how to use our hosting Control Panel. They're meant for those of you who want to see how things are getting done instead of just reading articles. In this way, everyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the answer you need, have a gaze at our extensive FAQ section, which covers questions asked by actual persons and provides real solutions. We periodically "revamp" our Frequently Asked Questions database with new articles in an attempt to embrace all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can contact our fantastic team of tech support engineers available 24-7 and ready to assist you with any problem. Each trouble ticket you send will be answered within one hour (the average support ticket response time being approximately 20 mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 141771

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com